Return and Refund Policy

Welcome to Giftablehub.com! We appreciate your interest in our products and strive to provide you with the best shopping experience possible. Please read our return and refund policy carefully below:

1. No Refunds, Unless Product Defect

   • We do not offer refunds on products unless there is a manufacturing defect or damage during transit. Please inspect the product carefully upon receipt and contact us immediately if you discover any defects.

2. Return Due to Manufacturing Defect or Transit Damage

   • If there is a manufacturing defect or damage during transit, please follow the steps below to report the item:
     1. Contact Us: Send an email to our customer service at support@giftablehub.com within 7 days of receiving the product. Include your order number, a detailed description of the defect, and photos showing the defect.
     2. Verification: Our customer service team will assess the issue and, if necessary, request additional information or photos to confirm the defect or damage.
     3. Resolution Options: If the defect is confirmed, we will discuss possible solutions with you, which may include returning the product, a partial refund, or a replacement.

3. Return Processing

   • If we agree on a product return, we will send you return instructions. Once we receive and inspect the product, we will notify you of the approval or rejection of your return. If the return is approved, we will process a replacement or issue a refund within 7 business days.

4. Exceptions and Limitations

   • Personalized Items: Products that are personalized or custom-made cannot be returned or refunded.
   • Used or Damaged: Products that are used, damaged after receipt, or not in their original condition will not qualify for return or refund.

5. Policy Changes

   • Giftablehub.com reserves the right to change these policies at any time. Any changes will be posted on this page. Please check this page regularly for updates.